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Home
About
Areas of Practice
Estate Planning Blog
Contact
☎ (617) 702-2449
Email Timothy Robertson now
Client Satisfaction Survey
Tell Us What You Think
Overall, I was satisfied with my represenation by T FRANK LAW, PLLC
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
How did you learn about our law firm?
Professional referral (legal, financial, health)
Friend/colleague
Prior client of the firm
Internet search
Other
Please be more specific about referral source, if possible:
What was your selection criteria for choosing us as your counsel?
Location
Recommendation
Concentration in Estate Planning, Probate, Business law
Cost of legal service
Rapport in initial consultation
Profile of firm and counsel from website
Other
Please be more specific about selection criteria, if possible:
The attorney was qualified and knowledgeable about the law pertaining to my matter.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The attorney explained the law in a way I understood.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The attorney listened to me and understood my needs.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The attorney laid out the options and explained the pros and cons of each.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The attorney was accessible when needed and returned correspondence in a timely manner.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The attorney worked closely with me to provide guidance for reaching my goals.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The attorney adequately explained fee and billing procedures.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The attorney(s) and staff at T FRANK LAW, PLLC treated me with courtesy and respect.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The attorney(s) followed through on their commitments.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Do you read our blog and newsletter?
Yes
No
If you do read our blog and newsletter, do you find them helpful?
Yes
No
Would you recommend us to others? Why or why not?
How could our law firm have better served you?
Thank you!